| Cash on delivery + reconciliation | COD orders, confirmation steps, and reconciliation stay beside every order, so collected cash matches what the courier returns. | Cash is collected at the door, then matched to orders later by hand in spreadsheets. |
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| Built-in Egyptian couriers (Bosta, ShipBlu, Mylerz) | Built-in handoff to Bosta, ShipBlu, and Mylerz, with tracking and rates kept next to the order. | Each courier is arranged in its own dashboard, and tracking is copied back to the store manually. |
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| Returns & RTO workflow | A returns and return-to-origin flow connects the order, the stock, and the refund in one place. | Returns are handled over chat and notes, with stock and refunds corrected manually afterwards. |
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| Inventory + low-stock control | Stock updates as orders, returns, and stocktakes happen, with low-stock signals on the same screen. | Stock is tracked separately and drifts from reality between manual updates. |
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| Store finance (profit, COGS, VAT view) | Revenue, costs, COGS, fees, and a VAT view connect to the same store, so profit is visible without exports. | Money, orders, fees, and expenses are pieced together later in a spreadsheet. |
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